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Workplace Communication (Certificate)

At a Glance: program details

Certificate Map

With the rise of technology in the workplace, effective human communication is more important than ever. Being able to communicate effectively with coworkers, clients and the public is an essential skill you can learn in this program.

Program Description

Communication skills are valued across many industries and are regarded as essential for success in the workplace. The certificate program in workplace communication focuses on helping students become more competent communicators across various professional settings, and includes learning how to lead teams and create effective presentations. This program complements coursework in many majors by developing the communication skills needed to maximize productivity and satisfaction in professional contexts.

GI Bill® benefits

This new program is not yet approved for use with GI Bill® benefits.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs. More information about education benefits offered by VA is available at the official U.S. government website at

Program Requirements

The certificate requires 18 credit hours. Nine of the 18 credit hours must be completed at ASU, including six upper-division credit hours offered by The College of Liberal Arts and Sciences. Twelve credit hours must be completed at the upper-division level. All courses must be completed with a grade of "C" (2.00 on a 4.00 scale) or better.
Required Courses -- 6 credit hours
Electives (select four) -- 12 credit hours
Prerequisite courses may be needed in order to complete the requirements of this certificate.

Enrollment Requirements

A student pursuing an undergraduate certificate must be enrolled as a degree-seeking student at ASU. Undergraduate certificates are not awarded prior to the award of an undergraduate degree. A student already holding an undergraduate degree may pursue an undergraduate certificate as a nondegree-seeking graduate student.

Career Outlook

Being skilled in workplace communication is an asset for many professions. Students pursuing this certificate are better prepared for careers in areas such as human resource management, sales and marketing, public relations and management.

Example Careers

Students who complete this degree program may be prepared for the following careers. Advanced degrees or certifications may be required for academic or clinical positions.

Advertising Sales Agents

  • Growth: -7.2%
  • Median Salary*: 58450

Training and Development Specialists

  • Growth: 6.3%
  • Median Salary*: 63080
  Bright Outlook

Training and Development Managers

  • Growth: 6.5%
  • Median Salary*: 120000
  Bright Outlook

Human Resources Managers

  • Growth: 5.2%
  • Median Salary*: 130000
  Bright Outlook

Human Resources Specialists

  • Growth: 5.9%
  • Median Salary*: 64240
  Bright Outlook

Marketing Managers

  • Growth: 6.6%
  • Median Salary*: 140040
  Bright Outlook

Public Relations Managers

  • Growth: 5.9%
  • Median Salary*: 129430
  Bright Outlook

Public Relations Specialists

  • Growth: 6.1%
  • Median Salary*: 67440
  Bright Outlook

Sales and Related Workers, All Other

  • Growth: 4.5%
  • Median Salary*: 44120
  Bright Outlook

Sales Managers

  • Growth: 4%
  • Median Salary*: 130600

* Data obtained from the Occupational Information Network (O*NET) under sponsorship of the U.S. Department of Labor/Employment and Training Administration (USDOL/ETA).

Global Opportunities

Global Experience

Students in the certificate program can take part in the Hugh Downs School of Human Communication's summer study abroad program to England, Scotland and Ireland.

Program Contact Information

If you have questions related to admission, please click here to request information and an admission specialist will reach out to you directly. For questions regarding faculty or courses, please use the contact information below.